Legally Defensible Data Remediation

A document retention policy is in reality a document destruction policy.  Therefore, a key reason for an organization to adopt a document retention policy is to establish a program for the deletion/destruction of information that is not required for business, regulatory and other needs.  This reality is made necessary by the fact that digital information is growing at an unprecedented rate and that much of it is contained in “unstructured” storage such as email, SharePoint and shared network drives.  Data hoarding not only increases direct information technology costs but it presents other substantial risks and costs to an organization ranging from discovery of “smoking gun” documents during investigation, litigation or audit; to reputational damage from information security breaches (hacking). Document retention/destruction policies have long been recognized as a good business practice.  Inherent in the practice is the notion that information has a life cycle and that there are valid reasons to protect that information from competitors, thieves, snoops and even government investigators.  In the context of an appeal of an obstruction of justice conviction against Arthur Andersen LLP, this practice was blessed by the U.S. Supreme Court.  Chief Justice William Rehnquist delivered the opinion of the Court: ‘Document Retention Policies,’ …

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Cover Your Assets

C-Level Guide to Covering Your Information Assets The management and protection of information assets increasingly represent both the greatest potential value and the greatest risk to the enterprise.  Big Data and analytics are now being leveraged by companies well beyond Amazon, Facebook, Uber and Google.  Beginning with the Enron scandal and the advent of penalties (civil and criminal) for the improper destruction of electronically stored information (ESI), the existential risk from the disclosure of corporate mistakes or malfeasance through investigation, litigation discovery, or hacking has increased on pace with the explosion of digital data.  The reputational damage to Target, Sony, Home Depot and even the U.S. Office of Personnel Management is substantial. Many organizations now report a literal doubling of stored data each year.  The oft-heard antidote that the hardware cost of data storage has decreased over time obscures the reality that the combined hard and soft costs of this explosion are enormous.  The exponential growth of new data combined with an ocean of unstructured legacy data can only increase management costs and litigation response costs / risks. Too much data affects the bottom line in many ways.  Multiple surveys report that employees spend excessive time searching for and managing …

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